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Customer Support Trainer

Company: VirtualVocations
Location: Cleveland
Posted on: February 5, 2025

Job Description:

A company is looking for a Customer Support and Training Representative.
Key Responsibilities

Provide exceptional customer service and support through email communication
Lead audio Q&A sessions and assist in training webinars to enhance customer use of the software
Contribute to the improvement of training resources for customers

Required Qualifications

Bachelor's degree
3-5 years of experience in a nonprofit development/advancement environment
2+ years of experience working with a donor management system
Experience in training individuals on CRM/donor databases
Ability to work collaboratively and self-direct in a remote environment

Keywords: VirtualVocations, Warren , Customer Support Trainer, Human Resources , Cleveland, Ohio

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